Introducing the "Quick Reservation, Instant Access" service! Golong's Quick Reservation Bus Solution has officially launched in Hangzhou. This service has garnered significant attention from residents, tourists, and both domestic and international media since its debut. It represents not only an efficient application of digital technology in Hangzhou's public transportation but also an innovative, leading initiative in the country's public transit sector. This development not only promotes the sustainable development of smart and green urban transportation but also unlocks new scenarios where smart transportation significantly enhances daily life.
Golong has supported Hangzhou's public transportation in implementing this project, aiming to improve operational efficiency, reduce operating costs, and provide passengers with a personalized, precise, and seamless transit experience.
This bus reservation service model offers passengers a convenient new experience of "Quick Reservation, Instant Access, and immediate response," effectively meeting their personalized 'point-to-point' travel needs in the shortest time. Imagine, whether it's a busy weekday morning or a leisurely weekend outing, with just a tap on the smart travel reservation machine, you can book a bus service tailored just for you. This is no longer a dream—Golong's smart travel reservation machine makes it a reality.
To ensure passengers are confident in making reservations, the newly introduced online and offline dual-channel model features a "reservation-only" function. Passengers can make their payment reservations via card swipes or QR codes once the vehicle arrives. The original discount policies for passengers remain unchanged. Passengers simply need to follow the instructions on the promotional signs at the pilot bus station and swipe their card at the designated area on the smart travel reservation machine to complete the reservation. This service is particularly suitable for elderly people and children who may not be adept at using smartphones, allowing them to experience "vehicle reservation" and "reservation cancellation" services by swiping their cards on the smart travel reservation machine and enjoy the convenience provided by technology. The reservation response service enables passengers to view the status of their reserved vehicle on the smart travel reservation machine. The machine's screen displays reservation information including vehicle details, travel distance, and estimated arrival time. Similarly, if a passenger decides to cancel their reservation after swiping their card, they can simply swipe their transit card again on the smart travel reservation machine and select the "Cancel Reservation" option on the screen, making their travel experience more secure.
Golong's smart travel reservation machine represents an effective combination of a new bus operation model with Hangzhou's online and offline dual-channel reservation services. In this model, in addition to the advantages of the "Quick Reservation, Instant Access" responsive bus service, bus companies can also use the reservation data to plan and flexibly adjust travel schedules before the bus departs, reducing unnecessary travel time. The new "Quick Reservation, Instant Access" responsive bus operation model not only optimizes the operational efficiency of bus companies but also reduces operating costs, thanks to Golong's deep expertise in smart transportation and profound understanding of passenger needs.
With the official launch of Hangzhou's first offline pilot route for the "Quick Reservation, Instant Access, immediate response" service, the Quick Reservation Bus solution is expected to become a mainstream trend and direction for future transportation development. If this service model is expanded to more cities in the future, even more people will benefit from the convenience of smart travel provided by quick reservation services.
Hardware Products
Customized for booking business scenarios, integrating mobile payment.
Designed for outdoor application scenarios, meeting outdoor use requirements.
Easy installation without excavation, convenient construction.
Use the mainstream Android operating system with a powerful processor, integrating QR code scanning, NFC contactless card reading technology, and support IC card, and financial card payment methods.
Optimized Resource Allocation: Real-time data analysis allows bus stop adjustments based on passenger demand, avoiding ineffective stops and improving bus operation efficiency.
Increased Passenger Satisfaction: Responsive bus solutions can adjust in real-time to meet passenger needs, making travel more convenient and increasing satisfaction.
Energy Saving and Emission Reduction: Reduce unnecessary driving mileage, lowers energy consumption, help reduce carbon emissions, and promote environmental protection and energy saving.
Lower Operating Costs: By reducing ineffective driving and optimizing route planning, operating costs are reduced.
Customized Needs: For rural areas with small and relatively dispersed travel demands, appointment-based and responsive buses can meet personalized service needs, achieving precise matching of travel demand and transport capacity.
Responsive Bus Process Framework
Process Framework：
1.Passengers complete their ride booking through smart terminals（Passenger Booking Workflow， Use smart booking terminal，Terminal provides voice/page prompt of the booking result）.
2.Booking information and transaction data are uploaded in real-time.
3.Data status is synchronized in real-time.
4.SaaS system platform：Verify passenger booking information（Passengers use existing payment methods to tap cards/scan codes for ticket payment or trigger the booking mechanism via a button (booking method can be customized）.
5.Dispatch System：Receive booking information.
6.Vehicle Arrival Verification Process.
7.Booking data is uploaded in real-time to the SaaS service platform.
8.Vehicle Arrival Verification Process，Drivers receive notification instructions from the backend dispatch system and arrive at the designated stop.
9.Passengers scan codes/tap cards again upon boarding; if already paid during booking, no additional charge; if not previously booked, normal fare applies.
10.Transaction data is sent to the backend communication service and parsed into the database.
11.Golong's WEB management service platform outputs booking and statistical reports.
Optimized Resource Allocation：Real-time data analysis allows bus stop adjustments based on passenger demand, avoiding ineffective stops and improving bus operation efficiency.
Increased Passenger Satisfaction：The responsive bus solution adjusts in real-time to meet passenger needs, making travel more convenient and increasing satisfaction.
Energy Saving and Emission Reduction：Reduce unnecessary driving mileage, lowers energy consumption, and help reduce carbon emissions, promoting environmental protection and energy saving.
Lower Operating Costs：By reducing ineffective driving and optimizing route planning, operating costs are reduced.
Customized Needs：In rural areas with limited quantity and dispersed travel demand, a reservation-based, responsive public transit model is adopted to meet the service needs of rural residents, achieving precise matching of travel demand and transport capacity.
Golong Technology:
As a provider of software and hardware system services, Golong Technology is the first company in China to introduce the full payment integrated machine into the public transport sector. Adhering to the vision of providing professional solutions to enhance the efficiency and management level of transportation systems, Golong focuses on innovative technologies and solutions, dedicating itself to smart transportation and smart travel, thereby providing more convenient services for public services.
Market Coverage ：Public transport payment has been implemented in more than 170 regions, with rich operating experience
●The main products have been running stably in more than 170 cities such as Hong Kong and Macao.
●The facial recognition payment system is connected to more than 10 cities.
Access City:
including Hong Kong, Macau ，Hangzhou, Suzhou ，Nanning, Qingdao and so on.
Overseas Markets:
Overseas market has docked with Thailand, Singapore, India and other markets, and the development progress for overseas market is in the leading position in the industry.