For those who have grown up under the influence of mobile payment and the development of the Internet, the 90s and 00s have rarely used or seen meal tickets. Even the most used campus IC cards may gradually fade out of the canteen under the impact of mobile payment.
As an important scenario in the catering industry, university canteens are experiencing a technical upgrade with the high penetration of mobile payment in the catering industry and the gradual rejuvenation of consumers. In our memory, having meals at canteens needs “physical strength” and “luck”. “Physical strength” refers to running or walking quickly to avoid the peak period. “luck” is decided by the staff working at canteens.
In fact, large crowds, long queues, and high operating costs in university canteens are urgent problems in the traditional catering industry. Under the impact of mobile Internet, the drawbacks of the traditional model have been exposed when the catering industry is developing rapidly.
The development of mobile payment and the advancement of smart technology have jointly promoted the technological upgrading of university canteens. It mainly lies in the changes in consumer media: from meal tickets and campus IC cards to today’s ordering online and mobile payments. For schools, the replacement and maintenance costs of the new system are much lower than the maintenance costs of meal tickets and IC cards. As we all know, IC cards cannot be recharged online at first.
Schools often need to set up manual windows and recharging machines, which need high labor costs and equipment maintenance costs.
The traditional ordering mode requires more communication time, which invisibly extends the queuing time, and increases the work pressure and intensity of the staff.
In addition to standing for a few hours a day repeatedly working, the staff also need to keep in mind the price, fast mental arithmetic, and other skills. The daily overload workload seriously affects the staff’s work efficiency and enthusiasm. Optimizing and upgrading services is also the core of the upgrading of the university canteens, allowing teachers and students to “sit down” at the same time, reducing the repetitive work and improving efficiency.